Crew Chief

The Crew Chief at Portillo's Food Service is responsible for assisting with plant operations by leading and directing the production crew in the day-to-day activities. The Crew Chief also ensures a safe/food safe environment, leads sanitation of equipment, assists with inventory management, completes production paperwork/transactions, and performs required quality inspections. This position must be bilingual in Spanish.

Essential Duties and Responsibilities:

• Set up and operate various production equipment and use computer controls to adjust programs, settings, parameters, etc.
• Motivate and create a positive work environment through training, line corrections, and support.
• Responsible for completion of process control and administrative paperwork required per shift.
• Maintain and support procedures and tracking for sanitation, GMP, and HACCP standards.
• Maintain building/equipment via proper operations, cleaning, and preventive maintenance; take accurate measurements using applicable tools and equipment.
• Assist manager with conflict and problem resolution and/or properly escalate issues to management.
• Understand, train, and follow all safety, quality, sanitation, and production/operating procedures to make a high-quality product in a safe and food safe manner.
• Troubleshoot problems effectively to prevent downtime.
• Meet production schedules under direction of Production Manager.
• All other duties as assigned.

Organization Relationships:

This position reports to the Production Manager and interacts with other production departments.

Qualifications:

• Must be at least 18 years or older.
• Previous experience in food manufacturing environment (preferred).
• Good communication skills and be able to read, speak and understand English to communicate with team members, managers, and visitors. Bilingual Spanish a plus.
• Proven ability to lead, influence, develop and coach a diverse group of team members.
• Must have ability to stand, kneel, bend, and walk for extended periods of time on hard and wet surface.
• Must be able to withstand hot temperatures and/or cold temperatures.
• Must be able to push/lift up to 50lbs.
• Required use of small tools and food manufacturing machinery.

Total Rewards:

The pay rate for this role is $20.60 per hour. This position is also served with:

• Career advancement opportunities.
• Quarterly Portillo's gift cards.
• Daily Pay: Access your pay when you need it!
• Counseling and support resources through our Employee Assistance Program (EAP).
• Educational benefits.
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more.
• Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes:
• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.
• A flexible time off program.
• Our 401(k) with company match.
• Flexible Spending Accounts - healthcare and dependent care.
• Beef Stock our Employee Stock Purchase Plan*.
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance.
• *Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties, and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.