Food Service Associate Job Description

A Food Service Associate plays a key role in providing exceptional food service and maintaining cleanliness in a dining or retail food environment. The Food Service Associate assists in preparing, packaging, and serving food items while ensuring all safety and sanitation standards are met. As a Food Service Associate, you'll deliver friendly service, quality food, and a positive experience for every guest.

The Food Service Associate handles food preparation, manages cash or card transactions, and maintains the appearance of food areas. A reliable Food Service Associate follows recipes, portion guidelines, and company standards to ensure quality and consistency. The Food Service Associate must work well under pressure and maintain a clean, organized, and efficient work area.

Key Responsibilities:

• Deliver excellent service as a Food Service Associate

• Prepare, assemble, and serve food products

• Maintain cleanliness and food safety compliance

• Operate kitchen and food prep equipment safely

• Handle cash transactions and provide accurate change

• Assist in restocking, labeling, and rotating inventory

Requirements and Qualifications:

• Prior experience as a Food Service Associate, Cashier, or Food Attendant preferred

• Knowledge of basic food safety and hygiene procedures

• Strong communication and multitasking skills

• Friendly, customer-focused attitude

• Ability to stand for long periods and work in fast-paced environments

• High school diploma or equivalent

About US

Love's Travel Stops is the nation's leading travel stop network with 644 Love's locations in 42 states. Founded in 1964 and headquartered in Oklahoma City, the company remains family-owned and operated and employs more than 40,000 people. Love's provides professional truck drivers and motorists with 24-hour access to clean and safe places to purchase gasoline, diesel fuel, fresh coffee, restaurant offerings and more. Love's has over 430 truck service centers, which include Speedco and Love's Truck Care locations. Love's and Speedco combined is the largest oil change, preventive maintenance and total truck care nationwide network with over 1,500 maintenance bays and 1,200 emergency roadside vehicles available for customers. Love's is committed to providing customers with Clean Places, Friendly Faces at every stop.

Q. What specific food preparation and handling duties are expected of a Food Service Associate?

Ans. The Food Service Associate assists in preparing, assembling, packaging, and serving food items. They must follow recipes, portion guidelines, and company standards to ensure quality and consistency. The role also requires operating kitchen and food preparation equipment safely.

Q. What soft skills are essential for success as a Food Service Associate?

Ans. Essential soft skills include a friendly, customer-focused attitude and strong communication skills. The successful associate must also be reliable and committed to working well under pressure.

Q. Is a Food Service Associate involved in inventory management?

Ans. Yes, a Food Service Associate assists in restocking, labeling, and rotating inventory.

Q. What kind of work environment should a Food Service Associate expect?

Ans. The position requires the ability to work in fast-paced environments and the ability to work well under pressure. The associate must also be able to stand for long periods.