Member Services Representative

Member Services Associate

Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization.

Team Member Benefits:

• Complimentary Peak Results Gym Membership
• Customer Service & Service Delivery Training specific to Crunch Franchises
• Access to cross-train into other positions (group fitness instructor, personal trainer, management training)

Position Requirements:

• Must have availability for overnight shifts 3-5 times per week
• Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
• Proficient reading and writing skills
• Computer Skills
• Current CPR AED certification

Special Skills:

• Energetic and engaging personality
• Passion to help other people achieve and maintain health & fitness goals
• Strong verbal communication & customer service skills

Key Responsibilities:

• Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
• Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
• Check-in and greet all members & guests with a smile and friendly service
• Facilitate guided tours and present amenity offerings to prospective members
• Execute membership sales to meet established sales goals and commission percentages
• Promote products, services, and special events on a consistent basis
• Operate Point-of-Sale system and be proficient in onsite technology
• Know club facility, services, and schedules
• Maintain a clean and organized work area and fitness floor
• Maintain and uphold company policies and procedures
• Maintain a professional disposition at all times

Submit your resume today for immediate consideration! Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Compensation: $10.50 - $12.50 per hour