Sales Floor Associate

Job Description:

A Sales Floor Associate is the heart of a retail store’s customer experience. The Sales Floor Associate provides outstanding service, supports sales initiatives, and ensures that the sales floor remains clean, stocked, and organized. This customer-facing role requires energy, communication skills, and a strong focus on helping customers find exactly what they need.

The Sales Floor Associate greets customers, answers product-related questions, assists with locating items, and promotes special offers or store loyalty programs. A successful Sales Floor Associate creates a welcoming atmosphere by engaging with customers and delivering a memorable shopping experience. You will also help maintain merchandise displays, restock shelves, and ensure pricing and signage are accurate.

In addition to assisting customers, the Sales Floor Associate supports inventory management and coordinates with team members to ensure store goals are met. The Sales Floor Associate plays a critical role in maintaining a positive store image, resolving issues quickly, and contributing to overall sales performance. Attention to detail, flexibility, and enthusiasm are key traits for any Sales Floor Associate.

Key Responsibilities of a Sales Floor Associate:

• Greet and assist customers with purchases and inquiries.
• Maintain product displays and store organization.
• Restock merchandise and verify product pricing.
• Support promotions, special events, and in-store marketing.
• Collaborate with other Sales Floor Associates to achieve daily sales targets.
• Handle returns, exchanges, and customer concerns professionally.
• Maintain a clean, safe, and customer-friendly environment.

Requirements and Qualifications:

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible schedules, including evenings and weekends.
• Basic math and computer skills for processing sales transactions.
• Ability to stand for long periods and lift up to 25 pounds.
• Positive attitude, team-oriented mindset, and professional appearance.

The Sales Floor Associate position is ideal for individuals passionate about retail, customer service, and teamwork. As a Sales Floor Associate, you will help drive sales success, enhance the shopping experience, and develop valuable skills in merchandising, communication, and customer engagement